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Cancellation of Service
The district attempts to inform customers of scheduled water service interruptions, by means of WDTV, WBOY, automated phone messages, FaceBook, The Exponent Telegram, and our web page news ticker, but there are times when this is not possible. In the event of a main line water break, water service to your home or business may be interrupted while the district makes emergency repairs to the water line. Since all water breaks are different, it is difficult to estimate an approximate time for the interruption. Although this may be inconvenient for you or your business, It is our goal to ensure that service will be restored as soon as possible.
Unscheduled Service Interruptions
Fax 304-623-5304 During office hours 8-4 M-F
Summit Park PSD 100 Coal St, Clarksburg WV 26301
Public Board Meetings
"This institution is an equal opportunity provider and employer.
If you wish to file a Civil Rights program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, found online at http://www.ascr.usda.gov/complaint_filing_cust.html, or at any USDA office, or call (866) 632-9992 to request the form. You may right a letter containing all of the information requested in the form. Send your completed complaint form or letter to us by mail at U.S. Department of Agriculture, Director, Office of Adjudication, 1400 Independence Avenue, S.W., Washington, D.C. 20250-9410, by fax (202) 690-7442 or email at firstname.lastname@example.org."
Any resident who wishes to have water and/or sewer service discontinued permanently, must notify the district office in writing, in the event of a dispute, written notification requesting termination of your account will be considered proof. Do not assume that the new owner or tenant will put the service into their name accepting financial responsibility for the utility service. You will continue to be financially responsible for usage until written notification is received.
Please fill out the discontinuance form located on the forms and applications tab. You may fax, mail, or email your request to us.
Once your request has been received, our field technician will obtain a final reading and a final bill will be issued. The deposit given at the inception of service will be applied to your final bill and any remainder will be mailed to you at your forwarding address provided. If the final bill amount is in excess of the preliminary deposit, a bill will be mailed to the address of record. Payment can be mailed or made using Point and Pay on the online bill pay tab of this web site.
The district's goal is to upgrade, improve and prolong the life of the water and sewer infrastructure, also providing the utmost consistency of service to the public while meeting all regulatory requirements.
The District is required to mail Shut Off notices on the day following the monthly billing due date, to any customer who has not paid in full. The Shut Off day is no earlier than 10 days past the current due date listed on your bill. Before the Shut Off day, we will make two attempts to contact you concerning your delinquency. If payment is not received before the shut off date, water service will be terminated. Once discontinued all re-connection fees, required deposits, and past due balances must be paid before service is restored. The district will reconnect service within 24 hours, once payment has been received and processed. All re-connection orders are completed during office hours.
If payment is received after 3 pm service will be restored on the next business day.
If you encounter a hardship or you are unable to pay before the shut off date, contact the district office and you may request a payment extension. All payment plans are subject to management approval.
Discontinuance for Non-Payment
All new customers of Summit Park are required to apply for Water and/or Sewer Service at our office. An Application of Service must be presented before water service can be connected. SPPSD is required to obtain a deposit for these services. The deposit amounts are as follows:
Deposits are refunded after 12 consecutive on time payments for home owners and applied to the final bill of renters, upon discontinuance of service. Refund checks are issued after account balance has been paid in full.
The district's board of directors' meeting is held at 4:00pm, on the 2nd Monday of every month. Board meeting agendas are posted in the district office and on this web page.
Meeting Announcements are also posted in the Clarksburg Exponent Telegram. Changes in meeting dates are also posted.
Board meetings are open to the public and we invite you to attend.
Post card bills are mailed each month. If you do not receive your bill within the first week of mailing, please feel free to contact our office for assistance. Bills are due on the first day of mailing and 20 days are provided for receipt of payment. On the 21st day of the billing cycle a 10% penalty will be applied, if payment has not been received by the statement due date. The Billing dates will be printed on the monthly bill statement.
Summit Park Public Service District is regulated by the West Virginia Public Service Commission and was created by the Harrison County Commission.
Summit Park Public Service District